Compassionate, Prompt, and Professional Service from Pacific Dry Force
I called Rittenour Restorative Drying (Pacific Dryforce) for my mom who is in her 80s to come and clean up a septic flood in her basement, Kent’s answering service answered and I gave them contact info and Kent promptly called right back, I explained the situation and he told me he would jump in his truck and be their within the hour, it was after 10pm on a Saturday night and I told him my mom was to shaken up to deal with it that night and to call her in the morning. Kent called Sunday morning and he was at my moms house with in 15 minutes. He and his son went right to work moving stuff off the floor so they could began the clean up process. They sucked up all the water with a powerful vacuum and set up fans and dehumidifier. They went back to the warehouse to get more fans and another dehumidifier and were back in the after noon to finish setting up.
The next day they came to cut out some sheetrock that was soaked with septic water. The whole drying process took about 6 days and when they were done, they sprayed a disinfect to kill any bacteria or mold. I was very pleased with Kent and his son, they are very hard workers and and very easy to talk to, and they were very polite to my Mother. My Mother also shared with me that she felt safe and trusted them and highly recommended them. About 5 weeks later the septic pump failed again and we knew just who to call. The second water loss was not as bad as the first but it needed a professional to get it done correctly.
I recommend Rittenour Restorative Drying (Pacific Dryforce)